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Terms of Use

Terms of Use

By using our website or making any purchase with us by any means you are automatically agreeing to our terms and conditions. We ask that you please take the time to read them.

Sections

I

Orders

All information provided on checkout is done so through secure checkout. We do not store any of your credit card information in our systems.

We reserve the right to cancel any order that we may suspect for any reason to be fraudulent. Please be advised that we shall not be held responsible for any delay from the time we cancel and refund your order to the time you receive the actual refund in your account.

We will not be responsible for any theft or loss of merchandise after it has been delivered, including being left outside a residence after we have scheduled or exhausted attempts to contact the buyer and/or recipient. 

Please note that by making a purchase with us online or by phone you accept the fact that the items purchased may not look exactly as shown on our website when received.

II

A - Slander, Defamation, and False Statements

By using our website, making any purchases through this website, by telephone, or any other means, or if you are the recipient of any of our products you agree not to make any false statements at any time (including exaggerations) or disparaging (ie slander or defamation) remarks about Paniers Cadeaux Montpetit Créations a.k.a. Montpetit Creations Gift Baskets in any way shape or form on any social media or public forum. If you do including if you use an alias or have someone make such comments for you will be in violation of this service agreement whether you took the time to read these terms and conditions or not and may face legal action by us in order to obtain financial compensation for any past, present, and future lost revenue once we become aware of such actions.

B - Satisfaction Guarantee

We offer a 100% money back satisfaction guarantee within 3 days after delivery, which may include the complete replacement of any items at no charge, the totality of your purchase at no charge, or your money back. Any violation of Section II paragraph A of these terms and conditions will render this guarantee null and void including after you have been compensated. It is our goal to provide you with a great client experience contact us at info@montpetitcreations.com or call us at 514-295-4059 if you experience any issues or are unsatisfied for any reason.

III

A - Shipping

Please read our shipping policy on the shipping page. By agreeing to these conditions you also agree to our shipping policies.

B - Recipient Address Policy

At Montpetit Creations Gift Baskets we strive to make your shopping experience as pleasant as possible. In order to allow us to provide you with the best possible client experience, we ask that you please make sure that all pertinent information regarding your intended gift basket recipient be correct and include all necessary information.

Please make sure you have the correct address of the person you wish to send your gift prior to making your online purchase. Please provide the correct first and last name of recipient, as well as their full address including any unit/suite or apartment number and correct postal code. Pleased be advised that someone must be home for courier delivery, thus we require a contact number of the person recieving your gift to confirm that someone will be home.

Although we hope it never comes to it any orders that have to be reshipped due to incomplete address shall be done so at the buyer’s expense, these include the full cost of having the package shipped back to us and having the package re-shipped out.

If despite our best efforts any order is deemed undeliverable to the intended recipient for any reason and is returned to us, the buyer shall be charged the full shipping costs incurred in having the package sent back to us plus a 35% restocking fee of the original price. No shipping charges shall be refunded. 

IV

Cancellation Policy

Before we ship out any order we shall contact you to confirm your order. You may at any time until your order is confirmed cancel your order for a full refund. Once your order is shipped out it can no longer be cancelled.

Please be aware that any refunds may take up to 10 business days by our bank to be credited back to you. This is a bank policy for which we have no control over.

V

Product Substitution

We work hard in order to make sure that our clients receive their Gift baskets as ordered but sometimes due to the fact that some products become unavailable we must make substitutions and reserve the right to do so. Any substitution made will be done with a product of equal or greater value.

VI

Consent

This site is owned and controlled by Paniers Cadeaux Montpetit Créations a.k.a. Montpetit Creations Gift Baskets Inc, NEQ: 1176462217, Head Office: 775 Rue Montpetit, Longueuil, Quebec J3Y7E9, contact: tel: 514-295-4059, info@montpetitcreations.com (administrator: Tommy Da Ponte).

You are urged to read the terms and conditions governing the use of this site. By accessing this site, making a purchase through this site or by telephone you agree to these terms and conditions, which may be modified at any time without written notice by Paniers Cadeaux Montpetit Créations a.k.a. Montpetit Creations Gift Baskets. All content, including, without limitation, all text, designs, icons, photographs, code and software used or incorporated into this website, and the organization and presentation of content are trademarks, protected by copyright or other intellectual property right of Paniers Cadeaux Montpetit Créations a.k.a. Montpetit Creations Gift Baskets. This website may contain links to other sites. Paniers Cadeaux Montpetit Créations a.k.a. Montpetit Creations Gift Baskets takes no responsibility for any website you may access through this. Paniers Cadeaux Montpetit Créations a.k.a. Montpetit Creations Gift Baskets has no control over the content of these sites and the presence of such links does not constitute in any way its adherence to other websites

You agree that all information published on this website is provided as is, for information, without any guarantee at all times as to its accuracy including any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Although reasonable efforts to ensure the accuracy and updating of the site's contents, Montpetit Creations assumes no responsibility for the accuracy or validity of the statements contained in the documents contained on this Web site. Paniers Cadeaux Montpetit Créations a.k.a. Montpetit Creations Gift Baskets its affiliated companies and its officers, directors, employees, agents, successors or assigns shall in no event be liable for any damages, including, without limitation, any direct, indirect, special, or consequential that could result from the use of this web site, even if Paniers Cadeaux Montpetit Créations a.k.a. Montpetit Creations Gift Baskets or one of its affiliates has been advised or should have been aware of the possibility of such damages. Any reliance on the material on this site is at your own risk.

These Terms and Conditions of this site is governed by and construed under the laws of the Province of Quebec and Canada without regard to conflict of jurisdiction. Any dispute relating to this website, the terms and conditions, or any transaction, including the sale of a product, use the Web site will be governed by the laws of the Province of Quebec and Canada. If you have questions or comments, please send them to info@montpetitcreations.com.This website (including its contents, photos, and other information included in the text) is the property of Paniers Cadeaux Montpetit Créations Inc a.k.a. Montpetit Creations Gift Baskets Inc, and is protected by Quebec, Canadian and international laws on copyright. Any reproduction or use of these materials is strictly prohibited without the consent of  Paniers Cadeaux Montpetit Créations Inc a.k.a. Montpetit Creations Gift Baskets Inc.

LEGAL NOTICES

SITE TERMS OF USE

The hosting provider of the site is:
WEB AGENCY in MONTREAL - CAMÉLÉON MÉDIA INC.
Phone. : +1 (450) 657-8714

By accessing and/or using this website (hereinafter “the Site”), any user tacitly and unreservedly accepts these Site Terms of Use.

1. Intellectual Property

1.1. The Site and each of its constituent elements, and in particular the texts, articles, images, illustrations, photographs, databases, software (hereinafter the Intellectual Property Elements) are protected by intellectual property law.

1.2. The total or partial reproduction of the Intellectual Property Elements is prohibited.

1.3. The user is only authorized to display the pages of the Site on his screen and is only authorized to reproduce the Site's Intellectual Property Elements temporarily for the sole purpose of consulting the Site.

1.4. The user is authorized to make short quotations from the Site, provided that the origin of the document and the title of the cited document or page are clearly specified.

 

2. Use of the Site

2.1. All data, information and publications accessible, represented or downloadable from the Site are not exhaustive, are provided for information purposes only and can in no way be considered as constituting a quote, an estimate or an offer of professional services.
2.2. In no event shall the company be liable for any direct or indirect damages resulting from the use by any user of data, information or publications accessible or downloadable from the Site.
2.3. The company can in no case be held responsible for the content accessible from hypertext links published on the Site or files downloadable from the Site or sites accessible from hypertext links published on the Site.
2.4. The creation and publication of a hypertext link to one of the pages of the Site is authorised, subject to the prior and express agreement of the company.

 

3. Collection, Use and Disclosure of Personal Information

3.1 In most cases, we collect personal information directly from you when you purchase our services, register or interact with us. Generally, we will tell you the purposes for which we collect, use and disclose your personal information at the time the information is collected. In general, the reasons given will be the following:

Offer you the Services you have requested or registered for;

Create and manage the registrations and accounts you have with us;

Respond to your requests and questions;

Provide you with information and inform you about products and services that may be of interest to you;

Provide you with relevant advertising as described in this document;

Apply and administer the Terms of Use for the Websites and Services;

Comply with our legal obligations as described by law.

3.2 Automatically Collected Information: Some information about your use of the Services will be collected automatically when you browse the Website, for example:

The Internet Protocol (IP) address used to connect your computer to the Internet;

Computer, device and connection information, such as browser type and version, operating system, mobile platform, unique device identifier (“UDID”) and other technical identifiers;

Location information for Services capable of locating the user, in order to provide you with relevant content wherever you are in the world.

We collect and use this information to generate anonymous aggregate information that allows us to develop and optimize our web presence to better serve you.

 © 2018.

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