Terms of Use

Terms of Use


Terms of Use

By using our website or making any purchase with us by any means you are automatically agreeing to our terms and conditions. We ask that you please take the time to read them.




All information provided on checkout is done so through secure checkout. We do not store any of your credit card information in our systems.

We reserve the right to cancel any order that we may suspect for any reason to be fraudulent. Please be advised that we shall not be held responsible for any delay from the time we cancel and refund your order to the time you receive the actual refund in your account.

We will not be responsible for any theft or loss of merchandise after it has been delivered, including being left outside a residence after we have scheduled or exhausted attempts to contact the buyer and/or recipient. 

Please note that by making a purchase with us online or by phone you accept the fact that the items purchased may not look exactly as shown on our website when received.


A - Slander, Defamation, and False Statements

By using our website, making any purchases through this website, by telephone, or any other means, or if you are the recipient of any of our products you agree not to make any false statements at any time (including exaggerations) or disparaging (ie slander or defamation) remarks about Paniers Cadeaux Montpetit Créations a.k.a. Montpetit Creations Gift Baskets in any way shape or form on any social media or public forum. If you do including if you use an alias or have someone make such comments for you will be in violation of this service agreement whether you took the time to read these terms and conditions or not and may face legal action by us in order to obtain financial compensation for any past, present, and future lost revenue once we become aware of such actions.

B - Satisfaction Guarantee

We offer a 100% money back satisfaction guarantee within 3 days after delivery, which may include the complete replacement of any items at no charge, the totality of your purchase at no charge, or your money back. Any violation of Section II paragraph A of these terms and conditions will render this guarantee null and void including after you have been compensated. It is our goal to provide you with a great client experience contact us at or call us at 514-295-4059 if you experience any issues or are unsatisfied for any reason.


A - Shipping

Please read our shipping policy on the shipping page. By agreeing to these conditions you also agree to our shipping policies.

B - Recipient Address Policy

At Montpetit Creations Gift Baskets we strive to make your shopping experience as pleasant as possible. In order to allow us to provide you with the best possible client experience, we ask that you please make sure that all pertinent information regarding your intended gift basket recipient be correct and include all necessary information.

Please make sure you have the correct address of the person you wish to send your gift prior to making your online purchase. Please provide the correct first and last name of recipient, as well as their full address including any unit/suite or apartment number and correct postal code. Pleased be advised that someone must be home for courier delivery, thus we require a contact number of the person recieving your gift to confirm that someone will be home.

Although we hope it never comes to it any orders that have to be reshipped due to incomplete address shall be done so at the buyer’s expense, these include the full cost of having the package shipped back to us and having the package re-shipped out.

If despite our best efforts any order is deemed undeliverable to the intended recipient for any reason and is returned to us, the buyer shall be charged the full shipping costs incurred in having the package sent back to us plus a 35% restocking fee of the original price. No shipping charges shall be refunded. 


Cancellation Policy

Before we ship out any order we shall contact you to confirm your order. You may at any time until your order is confirmed cancel your order for a full refund. Once your order is shipped out it can no longer be cancelled.

Please be aware that any refunds may take up to 10 business days by our bank to be credited back to you. This is a bank policy for which we have no control over.


Product Substitution

We work hard in order to make sure that our clients receive their Gift baskets as ordered but sometimes due to the fact that some products become unavailable we must make substitutions and reserve the right to do so. Any substitution made will be done with a product of equal or greater value.



This site is owned and controlled by Paniers Cadeaux Montpetit Créations Inc (administrator: Tommy DaPonte) a.k.a. Montpetit Creations Gift Baskets. You are urged to read the terms and conditions governing the use of this site. By accessing this site, making a purchase through this site or by telephone you agree to these terms and conditions, which may be modified at any time without written notice by Paniers Cadeaux Montpetit Créations Inc  a.k.a. Montpetit Creations Gift Baskets Inc.

Site map  -  Terms of use  -  Modalitites  -  Shipping

Web Agency Longueuil Caméléon Media