Terms of Use

Terms of Use

By using our website or making any purchase with us (online or by telephone) or by any means you are automatically agreeing to our terms and conditions, even if you do not read these terms and conditions. We ask that you please take the time to read them.

Sections

Orders

All information provided on checkout is done so through secure checkout. We do not store any of your credit card information in our systems.

We reserve the right to cancel any order that we may suspect for any reason to be fraudulent. Please be advised that we shall not be held responsible for any delay from the time we cancel and refund your order to the time you receive the actual refund in your account.

We will not be responsible for any theft or loss of merchandise after it has been delivered, including being left outside a residence after we have scheduled or exhausted attempts to contact the buyer and/or recipient.

A - Slander, Defamation, and False Statements

By using our website, making any purchases through this website, by telephone, or any other means, or if you are the recipient of any of our products you agree not to make any false statements at any time (including exaggerations) or disparaging (ie slander or defamation) remarks about Paniers Cadeaux Montpetit Créations Inc. a.k.a. Montpetit Creations Gift Baskets Inc. in any way shape or form on any social media or public forum. If you do including if you use an alias or have someone make such comments for you will be in violation of this service agreement whether you took the time to read these terms and conditions or not and may face legal action by us in order to obtain financial compensation for any past, present, and future lost revenue once we become aware of such actions.

B - Satisfaction Guarantee

We offer a 100% money back satisfaction guarantee within 14 days after delivery, which may include the complete replacement of any items at no charge, the totality of your purchase at no charge, or your money back. Any violation of Section II paragraph A of these terms and conditions will render this guarantee null and void including after you have been compensated. It is our goal to provide you with a great client experience contact us at info@montpetitcreations.com or call us at 514-295-4059 if you experience any issues or are unsatisfied for any reason.

III

A - Shipping

Please read our shipping policy on the shipping page. By agreeing to these conditions you also agree to our shipping policies.

B - Recipient Address Policy

At Montpetit Creations Gift Baskets we strive to make your shopping experience as pleasant as possible. In order to allow us to provide you with the best possible client experience, we ask that you please make sure that all pertinent information regarding your intended gift basket recipient be correct and include all necessary information.

Please make sure you provide us the correct and complete address of the person you wish to send your gift to. Please provide the correct first and last name of the recipient, as well as their full address including any unit/suite/apartment number, buzz in code if one is required, correct postal code, and a valid contact phone number where they can be reached.

Although we hope it never comes to it any orders that have to be re-delivered/shipped due to incomplete address shall be done so at the buyer’s expense, these include the full cost of having the package shipped back to us and having the package re-shipped out.

If despite our best efforts any order is deemed undeliverable to the intended recipient for any reason and is returned to us, the buyer shall be charged the full shipping costs incurred in having the package sent back to us plus a 35% restocking fee of the original price. No shipping charges shall be refunded.

Cancellation Policy

Before we ship out any order we shall contact you to confirm your order. You may at any time until your order is confirmed cancel your order for a full refund. Once your order is shipped out it can no longer be cancelled.

Please be aware that any refunds may take up to 7 business days by our bank to be credited back to you. This is a bank policy for which we have no control over.

Product Substitution

We work hard in order to make sure that our clients receive their Gift baskets as ordered but sometimes due to the fact that some products become unavailable we must make substitutions and reserve the right to do so. Any substitution made will be done with a product of equal or greater value.

Consent

This site is owned and controlled by Paniers Cadeaux Montpetit Créations Inc. a.k.a. Montpetit Creations Gift Baskets Inc.. You are urged to read the terms and conditions governing the use of this site. By accessing this site, making a purchase through this site or by telephone you agree to these terms and conditions, which may be modified at any time without written notice by Paniers Cadeaux Montpetit Créations Inc. a.k.a. Montpetit Creations Gift Baskets Inc.. All content, including, without limitation, all text, designs, icons, photographs, code and software used or incorporated into this website, and the organization and presentation of content are trademarks, protected by copyright or other intellectual property right of Paniers Cadeaux Montpetit Créations Inc. a.k.a. Montpetit Creations Gift Baskets Inc.. This website may contain links to other sites. Paniers Cadeaux Montpetit Créations Inc. a.k.a. Montpetit Creations Gift Baskets Inc. takes no responsibility for any website you may access through this. Paniers Cadeaux Montpetit Créations Inc. a.k.a. Montpetit Creations Gift Baskets Inc. has no control over the content of these sites and the presence of such links does not constitute in any way its adherence to other websites

You agree that all information published on this website is provided as is, for information, without any guarantee at all times as to its accuracy including any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Although reasonable efforts to ensure the accuracy and updating of the site's contents, Paniers Cadeaux Montpetit Créations Inc. a.k.a. Montpetit Creations Gift Baskets Inc. assumes no responsibility for the accuracy or validity of the statements contained in the documents contained on this Web site. Paniers Cadeaux Montpetit Créations Inc. a.k.a. Montpetit Creations Gift Baskets Inc. its affiliated companies and its officers, directors, employees, agents, successors or assigns shall in no event be liable for any damages, including, without limitation, any direct, indirect, special, or consequential that could result from the use of this web site, even if Paniers Cadeaux Montpetit Créations Inc. a.k.a. Montpetit Creations Gift Baskets Inc. or one of its affiliates has been advised or should have been aware of the possibility of such damages. Any reliance on the material on this site is at your own risk.

These Terms and Conditions of this site is governed by and construed under the laws of the Province of Quebec and Canada without regard to conflict of jurisdiction. Any dispute relating to this website, the terms and conditions, or any transaction, including the sale of a product, use the Web site will be governed by the laws of the Province of Quebec and Canada. If you have questions or comments, please send them to info@montpetitcreations.com.

Paniers Cadeaux Montpetit Créations Inc. a.k.a. Montpetit Creations Gift Baskets Inc. is registered in the Registrar of Companies in Quebec, Canada. This website (including its contents, photos, and other information included in the text) is the property of Paniers Cadeaux Montpetit Créations Inc. a.k.a. Montpetit Creations Gift Baskets Inc. , and is protected by Quebec, Canadian and international laws on copyright. Any reproduction or use of these materials is strictly prohibited without the consent of Paniers Cadeaux Montpetit Créations Inc. a.k.a. Montpetit Creations Gift Baskets Inc..